Shipping policy

SHIPPING POLICY

Last Updated: July 2026

OVERVIEW

Thank you for shopping with Spice Touch India.

This Shipping Policy explains how Neemuch Spices LLP, owner and operator of the Spice Touch India brand, processes and delivers your orders across India.

ORDER PROCESSING

Orders are typically processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festivals, promotional campaigns, or high-order volume periods, processing times may be slightly longer.

SHIPPING TIME

Estimated delivery timelines are:

Metro Cities: 2–5 Business Days
Other Cities & Towns: 3–7 Business Days
Remote Locations: 5–10 Business Days

Delivery timelines are estimates only and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.

SHIPPING CHARGES

Free Shipping on eligible orders as displayed on the website at the time of purchase.
Shipping charges, if applicable, will be clearly displayed during checkout before payment.

CASH ON DELIVERY (COD)

Cash on Delivery (COD) is available for selected locations across India.
Any applicable COD handling charges will be displayed during checkout.

ORDER TRACKING

Once your order is shipped, you will receive:

Order Confirmation Email
Shipping Confirmation
Tracking Number
Courier Partner Details (where applicable)

You can use the tracking details to monitor your shipment.

DELIVERY

Please ensure that the shipping address and contact details provided during checkout are accurate.

If delivery attempts fail due to an incorrect address, unavailable recipient, or refusal to accept the order, additional shipping charges may apply for re-delivery.